Refund policy
Refund Policy
At Gee Books, we are committed to providing a smooth and secure digital reading experience.
Because our books and chapters are digital products that are delivered immediately after purchase, all sales are generally final and non-refundable.
Eligibility for a Refund
A refund will only be considered if all of the following conditions are met:
- You purchased the digital book or chapter through our website.
- You were unable to download or access the purchased content due to a technical issue.
- Our system confirms that the purchased file has not been successfully downloaded or accessed.
- You contact our support team within 7 days of your purchase and provide your order details.
Non-Refundable Purchases
Refunds will not be issued for:
- Change of mind after purchase.
- Accidental purchases.
- Dissatisfaction with the story, characters, or content.
- Purchases where our records show that the digital book or chapter has already been successfully downloaded or accessed.
- Failure to read the product after it has been downloaded.
Technical Support
If you experience any problems downloading or accessing your purchase, please contact our support team as soon as possible. We will make every reasonable effort to resolve the issue before determining whether a refund is appropriate.
Right to Refuse Refunds
We reserve the right to deny refund requests that do not meet the requirements outlined in this Refund Policy or where our records indicate that the purchased digital content has already been successfully delivered and downloaded.
By purchasing a digital book or chapter from our website, you acknowledge that you have read and agree to this Refund Policy.